Many times, a person’s ability to avoid mistakes is the key to their success. It isn’t about reinventing everything and coming up with groundbreaking business strategies. It often comes from understanding the basics, executing their plan, and closing in on their goal. There are a few mistakes that can be easily avoided so that […]
Call centers, are they at risk? You might think that the demand for real-time human-assisted help is primarily a result of insufficient self-service tools. That’s where you’re wrong, my friend. Incorporating a new form of self-service can be exciting, but it usually doesn’t shift the balance between self-service and human-assisted service. Below we discuss Google
Have you ever looked at successful people and wondered, “man, how do they do it?” One of the things they do is tailor service to their customers. A bit of research can go a long way when it comes to finding out what your customers want and need. Below are four ways you can
With lead generation, sometimes closing the sale isn’t the most important part of the process. When selling SEO leads, there’s some nurturing that also needs to go into it. According to CommonPlaces.com, “Now that you have some leads, all of which are at various stages of the buying process, what can you do to increase