Web Design Leads and Client Service

Web Design Leads and Client Service

Once you have purchased your web design leads and you begin to get new clients, you want to deliver a great experience.  We tell all of our lead buying customers the most important aspect is the relationships that you establish with the clients who hire you.

Creating Real Relationships- Designers are easily replaceable with better cheaper options. However, clients are much less likely to consider replacing people with whom they have real relationships.

Ask Real Questions – Asking someone about their business goals is easy. Asking them about their life outside of the office is harder, but by being overly cautious, we miss the chance to create a real relationship.

Pick up the Phone – By hearing your voice, clients will feel more connected to you and the project. It also shows them that you value them enough to take the time to make a personal call, and it gives you a chance to talk about something other than business.

Show Your Appreciation- Handwritten letters have become all but extinct these days. The gesture of a personal letter will delight and surprise your client, not only because you have thanked them, but because the way you did so was personal, memorable and the perfect cap to a successful project and keep them around as clients.