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Will Google Duplex Destroy Call Centers?

Will Google Duplex Destroy Call Centers?

Call centers, are they at risk? You might think that the demand for real-time human-assisted help is primarily a result of insufficient self-service tools. That’s where you’re wrong, my friend. Incorporating a new form of self-service can be exciting, but it usually doesn’t shift the balance between self-service and human-assisted service. Below we discuss Google […]

Perfecting SEO Lead Nurturing

Perfecting SEO Lead Nurturing

With lead generation, sometimes closing the sale isn’t the most important part of the process. When selling SEO leads, there’s some nurturing that also needs to go into it. According to CommonPlaces.com, “Now that you have some leads, all of which are at various stages of the buying process, what can you do to increase […]