When optimizing SEO for a client, you need to make sure your report is providing outcomes. It can be weekly, biweekly, or monthly — just make sure it’s consistent. An SEO report allows your clients to visualize what they are paying for. They want to see if your services are worth the cost. An SEO […]
All call center customer service agents are not created equal. Some of them have traits that easily transition into the work they do, while others need to learn how to better serve their customers. In either case, it always important to offer training and have a universal way that agents handled issues with customers. There
4 Valuable Customer Service Traits for Call Center Agents Read More »
